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Privacy Policy

PRIVACY POLICY
Last updated: [03/12/2025]

1. Introduction
Welcome to SERPAST (the “Website”, “we”, “us”, or “our”). We value the privacy of our users and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our Website.

2. Information We Collect
We may collect the following types of information from you:

  • Personal Information: If you choose to contact us, subscribe, request services, or fill forms, we may collect personal data such as your name, email address, phone number, mailing address, demographic information, or other information you voluntarily provide.

  • Usage & Log Data: When you visit our Website, we may automatically collect information about your visit, including your IP address, browser type, browser language, operating system, pages viewed, time and date of your visit, referring/exit pages, and other similar browsing data. nolo.com+1

  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect and store certain information about your usage and preferences. This helps us improve your user experience.

3. Purpose of Collecting Information
We use the information we collect for various purposes, including but not limited to:

  • To respond to your enquiries, requests or support needs.

  • To provide you the services you request from us.

  • To improve and optimize our Website performance and user experience.

  • To analyze how users use the Website, and to generate aggregate statistics.

  • To communicate with you, send updates or information you have requested (if applicable).

4. Disclosure of Information
We will not share, sell, or rent your personal information to third parties, except in the following cases:

  • When we have your explicit consent to share.

  • When required by law or to comply with a legal process, such as responding to a court order, government request, or similar legal procedure.

  • When to protect and defend the rights or property of SERPAST, or the safety of its users.

We do not disclose personal information to advertisers, unless you have specifically opted in.

5. Security of Your Information
We take reasonable technical and organizational measures to protect the personal information we hold against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure — so we cannot guarantee absolute security.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required under applicable laws. Once data is no longer needed, we will securely delete or anonymize it.

7. Children’s Privacy
Our Website is not directed to children under the age of 13 (or applicable local legal age). We do not knowingly collect personally identifiable information from children. If you believe we have collected information from a child, please contact us — we will promptly delete such data.

8. Your Rights
Depending on your jurisdiction, you may have rights over your personal data, including:

  • The right to access the data we hold about you.

  • The right to correct or update inaccurate or incomplete data.

  • The right to request deletion of your data.

  • The right to object to or restrict certain processing of your data.

  • The right to withdraw consent (if consent was the basis for processing).

If you wish to exercise any of these rights, please contact us using the contact information provided below.

9. Grievance / Contact Information
If you have any questions, concerns or complaints about this Privacy Policy or our data practices, you can contact our Grievance Officer:

Email: [Ketan@serpast.com]
Address: [Delhi]
Phone Number: [+91 89201 12578]

We will respond to your complaint or request within a reasonable timeframe (typically within 30 days).

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Applicable Law
This Privacy Policy is governed by the laws of India, including the relevant provisions under the Digital Personal Data Protection Act, 2023 (DPDP Act 2023).

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